Contact us

 A Person Holding a Smartphone Displaying the Buick Encore GX in an App Showing Fuel Level with a Real Buick Vehicle in the Background

Find the assistance you need

Buick Support

Access owner’s manuals, service details and view instructions and tips for your Buick.

Account

Manage your profile and payments, see service history and view diagnostic information.

Support request

Submit a request and an advisor will contact you within 1 business day. For faster support, browse our support articles or use the chat button below.

Dealership service

Find the nearest Certified Service-trained technicians at a local dealership. They bring technical skill with advanced diagnostics and connected technology to meet your service and maintenance needs.

Chat

Start a chat to get help now with shopping for a vehicle, scheduling a dealer appointment, checking your order status and more.

myBuick mobile app

Start or stop your engine, send destinations to your vehicle’s navigation system or even schedule service right from the palm of your hand.

Download on the Apple App Store

Download on Google Play

Call

The following Buick call center is available to help with questions and general feedback during the hours listed below. For immediate support, browse our support articles or use the chat button.

General assistance
For questions about your vehicle, your myBuick account, new vehicles and more:
1-800-521-7300

For the hearing and speech impaired, please call our Telecommunications Relay services at 711 for assistance.
Monday–Saturday: 8 a.m. – 9 p.m. ET
Sunday: Closed

Send mail

Please mail your comments, questions or concerns to the following Customer Assistance Center:

Buick Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172